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Frequently Asked Questions
Frequently asked questions
It is very simple to set up the UNIPETS Car Booster seat, follow the steps below:1. Remove from the carry bag2. Open the booster insert and the frame3. Zip the insert to the frame4. Thread the seatbelt through the 2 straps at the back of the UNIPETS Car Booster seat and clip into the seat belt buckle5. Clip the harness around the back of your car seat and tighten
It is always a good idea to measure your dog and compare it to the specifications of the product. The UNIPETS Car Booster seat is approximately 75cm long, therefore we wouldn't recommend using this for a dog longer than 60cm. We recommend using the UNIPETS Car Booster seat for small & medium size dogs.
The UNIPETS Car Booster Seat is in stock and will be dispatched within 2 business days. Standard shipping is $10 to anywhere in Australia. Your item will be delivered by a tracked courier and will only be left at your nominated address if there is a safe spot to leave it. If you do not wish your item to be left in a safe place please specify this when finalising your cart in the comments section or by email.
Unfortunately we cannot accept returns due to change of mind. For hygiene reasons we do not exchange or refund the UNIPETS CAR BOOSTER SEAT unless there is a manufacturing defect, an exchange can be offered. Please ensure you select carefully before purchase.In the case your item has a manufacturing defect, we are so sorry! We ask you to contact us to request a returns form to begin the returns process. We will then assess, inspect and review the claim to decide if a replacement is appropriate, we do not offer a refund. Please note your dog being able to damage the car booster seat is not considered a manufacturing defect.Please be aware return shipping of your item is your responsibility. You must contact us within 7 days of delivery if you would like to request an exchange for a manufacturing defect.
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